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Upscale hotel king guest room at dusk with warm lighting and a sleek wall thermostat set to 72 degrees
IHG owners · December 31, 2026

Intelligence Through Integration.

Intelligence Through Integration.

Excellence through installation.

Many IHG owners are working toward energy management thermostats in every guest room by December 31, 2026. We fit the system to your HVAC, handle your utility rebate start to finish and install it around your occupancy. Brand-agnostic and turnkey, for every flag and for multifamily.

Rather talk it through? Call our team at (561) 762-9500. We reply within one business day.

Ready nowtechs and stock, crews scaled to your project
150,000+guestrooms of hands-on install and management experience
7+ yearsin guestroom energy management

See Lock-IT in 60 Seconds

Results vary. Watch on its own page

  • Insuredinstallation teams
  • USA & Canadacoast to coast
  • 7+ yearsin guestroom energy management
  • 150,000+guestrooms of hands-on experience
  • 74verified utility rebate programs and more
  • 1 business dayreply to every inquiry
  • 150,000+guestrooms of hands-on experience
  • 74verified utility rebate programs and more. We find them and file them for you.
  • 99%of HVAC systems compatible: PTAC, VTAC, fan coil, split, heat pump, central
  • 7+ yearsin guestroom energy management
  • All hotel brandsbrand-agnostic
  • USA & Canadaone insured team

Experience figures reflect our team’s hands-on work across the industry. Rebate availability and amounts are set by each utility and change often.

Free rebate check: answer in 2 business days.

Send your utility bill and room count; we confirm your rebate in 2 business days. No obligation, and if you go ahead, we handle the filing.

Check my rebate

Lower upfront cost, no loan.

Where your utility allows it, you can assign the rebate to Lock-IT and it comes off what you pay up front. Some programs, including TVA EnergyRight and JCP&L, pay us directly. Or keep the check yourself. Your choice, and we handle the paperwork either way.

Rebates, handled

We handle your rebate, start to finish.

You give us the information we need: a recent utility bill, your room or unit count and your HVAC details. We do the rest. We verify your eligibility, complete and submit the applications, coordinate any utility inspections and follow up until your rebate is collected. No forms for your team to chase.

Who gets the check? Your choice. We can file it so the rebate is paid to you. Or, where the program allows, you sign a simple release that assigns it to Lock-IT, which lowers your upfront cost. Some programs, including TVA EnergyRight and JCP&L, can pay us directly. Either way, we handle the paperwork.

Rebate amounts, approval and timing are set by each utility and can change. We confirm eligibility for your exact address before you commit.

Brand-agnostic

We fit the thermostat to your HVAC, not to a catalog.

A lot of hotels aren’t running just one system. PTACs in the standard rooms. Fan coils in the suites. That one older wing nobody wants to talk about. A one-size-fits-all thermostat in a box doesn’t know any of that, and your engineer finds out on install day.

Install day is the wrong day for surprises. So we look at the HVAC in every room type first, then pick what fits. We’re not tied to any one brand.

Close-up of a sleek, unbranded guest room wall thermostat showing 72 degrees

HVAC we fit every day

PTACPackaged terminal AC, electric or hydronic heat
PTHPPackaged terminal heat pump
VTAC / VTHPVertical units in a closet
Fan coil, 2-pipeSeasonal changeover systems
Fan coil, 4-pipeSimultaneous heat and cool
VRF / VRVVariable refrigerant flow
Ductless mini-splitWall or ceiling cassettes
Split systemDucted air handler + condenser
Heat pumpAir-source, ducted or packaged
Water-source heat pumpLoop-connected units
Gas-fired PTAC / wall furnaceGas heat with electric cooling
Central plant / RTUChillers, boilers, rooftop units

What’s included

One partner, one scope, no gaps between the box and a finished room.

  • Room-by-room survey. Every room type, its HVAC, wiring, voltage and Wi-Fi, before anything is ordered.
  • Spec and design. The thermostat or GRMS that fits your HVAC, brand standard and budget. Any brand that fits.
  • Rebate filing, start to finish. Eligibility, pre-approval, applications, inspections and follow-up until it’s collected.
  • Scheduled install. Our crews, planned floor by floor around your occupancy, PIP or construction schedule.
  • Commissioning and training. Every room tested, settings dialed in, your team trained and documentation handed over.
  • LiveXpert management and support. Every system we install is checked daily through its own back end, with alerts handled and direct contact with your site team for troubleshooting.
New builds, retrofits, renovations

Projects we handle

Same team, same process. Only the schedule changes.

New construction

Spec it early, commission before opening

We help spec the system early, coordinate with your GC and MEP trades, install at the right stage of the build and commission every room before opening.

Retrofits

Upgrading an open, occupied building

We work room by room and floor by floor around occupancy, so rooms are back in service the same day wherever possible.

Renovations & PIPs

On your PIP and renovation schedule

We plan the work around your PIP and renovation schedule, floor by floor, so energy management goes in while the rooms are already offline, with minimal guest disruption.

Who we help

Hotels, portfolios and apartment communities

Hotels

IHG, Marriott, Hilton, Hyatt, Choice, Wyndham, Best Western, Radisson, Accor, Sonesta, G6 Hospitality (Motel 6), Red Roof, Extended Stay America, plus independent and boutique hotels. Whatever flag you fly, we work from your brand standards and fit the system to your building.

IHG owners: the Dec 31 plan →

Management companies

One program for the whole portfolio: one point of contact, one price sheet, and a rebate and schedule sheet for each property, across states and provinces.

Multifamily

Apartments, condos and student housing. Vacant units stop heating and cooling empty space, which reduces HVAC runtime and energy use.* Remote control for your maintenance team.

Modern apartment living room with a smart wall thermostat set to 72 degrees
Multifamily

Stop paying to heat and cool empty units.

Between residents, during turns and in units nobody’s checked in weeks, the HVAC keeps running. Smart unit thermostats set back automatically and let your team see and adjust every unit from one screen.

  • Vacant-unit and turn setback, automatically
  • Remote management for maintenance teams
  • In-suite rebates where available, such as Ontario Save on Energy (up to $300 CAD per suite) and FortisBC ($105 CAD per suite)
  • New construction, retrofits and unit-turn scheduling
  • Network and access control from the same team
What we do

Everything your rooms need, under one roof

From the first walk-through to the monthly savings report, it’s the same team.

Smart thermostats & energy management

Occupancy-based guest room and unit thermostats that save energy when nobody’s in the room.

Guest room management systems (GRMS)

HVAC, lighting, door and keycard sensing and PMS integration, working as one system.

Thermostat design & specification

We help you spec the right thermostat for your HVAC and brand standard, before you buy the wrong one.

Turnkey installation

Our crews install and commission every room. Your engineer doesn’t have to.

Network & security

Wi-Fi and cabling your connected thermostats can rely on, plus access control and cameras.

Management & support (LiveXpert)

Every system we install is checked daily through its own back end, alerts handled, and direct contact with your site team to troubleshoot. Training and savings reports, too.

Guest comfort

Comfortable guests. Fewer comfort calls.

Saving energy should never cost you a happy guest. Rooms are at the right temperature when guests walk in, and guests have full control while they’re in the room. Every system we install is continuously managed by LiveXpert, and we check every system daily, so issues get caught and fixed before guests notice.

  • The right temperature on arrival. Rooms are comfortable when guests walk in.
  • Full control in the room. Guests set the temperature they want while they’re in.
  • Fewer comfort calls. Fewer “my room is too hot” calls and complaints at the front desk.
  • Continuously managed by LiveXpert. Our sister company reviews every client account daily through each manufacturer’s own back end, manages the alerts and contacts your site team directly to troubleshoot.
Modern business hotel room with two queen beds, a work desk and a wall thermostat set to 72 degrees
Rebates

What utilities are paying right now

A few of the verified per-room and per-thermostat rebates in our public table. There are dozens more. Most properties pay back the system in 12 to 18 months, often sooner with utility rebates.*

State / provinceUtilityRebate (may qualify)
WashingtonPuget Sound EnergyUp to $500 per guest room thermostat (electric heat)
OntarioSave on Energy (IESO)Up to $300 CAD per suite; hotel occupancy control up to $200 CAD per room
IndianaAES Indiana$250 per room (electric heat / heat pump)
Tennessee ValleyTVA EnergyRight$200 per controlled guest room HVAC unit
MarylandPepco / Delmarva Power$196 per room
MichiganConsumers Energy$150 per room (small business); $80 per room (business)

May qualify. Confirm with your utility. Amounts were checked against published utility program documents in October 2026 and can change or run out of funding. Most programs require pre-approval before installation. We confirm eligibility for your exact address during the free assessment. Amounts in USD unless marked CAD.

Already have a quote? Get a free second opinion.

Send it over. We’ll check that the thermostats actually fit your HVAC, that the scope covers install and commissioning, and whether you’re leaving a rebate on the table. Free, and no hard feelings if you stay with your quote.

Send my quote
Why owners choose Lock-IT

We do the legwork, so you look good to leadership.

Brand-agnostic

The right system for your building, not a catalog.

Fits virtually any HVAC

PTAC to VRF. After go-live, LiveXpert checks every system we install daily, through its own back end.

One partner, start to finish

Survey, spec, rebate, install, commissioning and support. One phone number.

USA & Canada

Multi-property groups get one point of contact across every location.

Track record

The people doing your install have done this many times before.

We staff to your schedule, from one property to an entire portfolio.

Ready nowTechs and stock ready now, with crews scaled to your project, from one property to an entire portfolio.
150,000+Guestrooms of hands-on install and management experience.
7+ yearsIn guestroom energy management, from design and specs to install and support.
Explore what we install

Smart thermostats & energy controls, and everything they connect to.

Integration

One connected guestroom: controls, GRMS, lighting, locks, PMS and BMS.

Full GRMS

Guest room management, designed and installed for all hotel brands.

PTAC energy management

Stop paying PTACs to cool empty rooms.

PMS & BMS integration

We can perform BMS and PMS integrations for rental-aware rooms.

Lighting integration

Guestroom lighting built to brand requirements.

Door lock integration

When the door opens, the room responds.

Retrofits & PIPs

Upgrade every room without replacing your HVAC.

New construction

Free plan evaluation, room-by-room specs.

Florida & Southeast

Built for heat and humidity, by a South Florida team.

Multifamily · Student housing · Rebates · LiveXpert

FAQ

Questions owners ask us

What does Lock-IT Services do?
We assess, design, install and support guest room and apartment energy management: occupancy-based smart thermostats, guest room management systems (GRMS), plus the network and security behind them. We also handle your utility rebate from eligibility to collection. Our sister company, LiveXpert, manages and supports the system after go-live.
Are you tied to one thermostat brand?
No. We’re brand-agnostic. We look at the HVAC in every room type first, then choose the thermostat or system that fits it, your brand standard and your budget.
How much can a hotel save?
Manufacturer-published studies show 20–35% energy savings* with occupancy-based guest room controls, because empty rooms stop heating and cooling and your HVAC runs less. Results vary by property, climate and HVAC type, so we estimate yours during the free assessment.
Do you really handle the whole rebate?
Yes. You send a recent utility bill, your room count and HVAC details. We verify eligibility, file the applications (including pre-approval before install), coordinate any inspections and follow up until the rebate is collected.
Who gets the rebate check?
Your choice. We can file it so the rebate is paid to you, or, where the program allows, you can assign it to us to reduce your upfront cost. Either way, we handle the paperwork.
Do you work on new construction and renovations, or only retrofits?
All three. We spec early and commission before opening on new builds, work floor by floor around occupancy on retrofits, and schedule the work into your PIP or renovation while rooms are already offline.
Where do you work?
One team, coast to coast, across the USA and Canada, for single hotels, multi-property management companies and multifamily communities. We staff to your schedule, from one property to an entire portfolio.
Free savings estimator

See what empty rooms are costing you.

Enter a few numbers for a quick, conservative estimate of what occupancy-based guestroom controls could save. Typical savings are 20–35% of guestroom HVAC energy with a 12–18 month payback. Results vary. No email required, and no pricing.

How do you want to enter your electric cost?

Results vary. This is a rough, conservative estimate, not a quote or guarantee. It assumes guestroom heating and cooling is only part of your electric bill (about 15–30% depending on HVAC type) and applies the 20–35% savings range from manufacturer-published studies to that share only. Your real savings depend on utility rates, climate, occupancy, HVAC condition and available rebates. We confirm your numbers during the free assessment. Your property may qualify for 74 verified utility rebate programs and more.

Hotel king room at dusk with a city view

Find out what your property qualifies for.

Free assessment and rebate check. No obligation. Talk to a specialist directly. We reply within one business day.

*Savings based on manufacturer-published studies. Payback and savings vary by utility rates, climate, HVAC type, occupancy and available rebates.

IHG, Marriott, Hilton, Hyatt, Choice Hotels, Wyndham, Best Western, Radisson, Accor, Sonesta, G6 Hospitality, Motel 6, Red Roof and Extended Stay America are trademarks of their respective owners. Lock-IT Services is an independent contractor and is not affiliated with or endorsed by any hotel brand.